Current issue

Moving targets: Why the NHS needs a new approach

Why is the NHS struggling to get to grips with quality? The CQI's John Kelly takes a closer look

Cover of the March 2010 issue of QualityworldAnalysis

John Kelly examines the legacy of the pre-Darzi NHS and its impact on quality. This can be read on our current article page

Insight

Dental practices need to adopt a systematic approach to business to ensure compliance with government standards, argue David Gates and Stephen Munden

Systems

How adopting lean tools created sustainable improvement for one accident and emergency department

Technical

David Hoyle on a new model for managing processes that considers the business environment

People

Treating patients as customers: Felicity Francis explores how the NHS is getting to grips with a new approach

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