Current issue
Moving targets: Why the NHS needs a new approach
Why is the NHS struggling to get to grips with quality? The CQI's John Kelly takes a closer look
Analysis
John Kelly examines the legacy of the pre-Darzi NHS and its impact on quality. This can be read on our current article page
Insight
Dental practices need to adopt a systematic approach to business to ensure compliance with government standards, argue David Gates and Stephen Munden
Systems
How adopting lean tools created sustainable improvement for one accident and emergency department
Technical
David Hoyle on a new model for managing processes that considers the business environment
People
Treating patients as customers: Felicity Francis explores how the NHS is getting to grips with a new approach
Don't miss out
Subscribe to Qualityworld
And keep up to date with all the issues affecting the quality professional in the modern business world