A guide to training

Read our training supplement articles from Qualityworld.

Shared brainpower

Training and development doesn't have to come from formal courses.

Case study: UFI, a customer focus

A desire to improve customer experience led ufi, the organization behind learndirect, to run a training course designed to get to the root of the problem.

Case study: Pattonair, open course appreciation

Attending open courses offers the opportunity to find out how other industries approach quality issues.

Case study: Powys County Council in Wales, motivational impact

Quality management system courses for non-quality managers had a powerful impact in Powys County Council in Wales.

Case study: BAE Systems, knowledge and networks

A pilot scheme to introduce residential training for quality professionals in BAE Systems.

Qualifications for a quality career

The quality profession is moving forward and CQI membership is moving with it by means of a new chartered status that stretches the boundaries.

Training impact

How to find effective training.

A guide to training

A guide to training is a QW supplement, to assist you in developing your own 'X' factor.

Chartered Quality Institute

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