Strategic quality master classes

The CQI is proud to offer three groundbreaking workshops that position strategic quality as an indispensable discipline for organisations in the 21st century.

The master classes are aimed at those who need to understand the bigger picture of quality and the strategic role they should be playing in their organisations. They also give practical examples of what this really means in practice.

Strategic quality

Any organisation or business is charged with responsibility for delivering its outcomes, not just its products and services.

This one-day workshop outlines and defines the strategic nature of quality in facilitating a sustainable business, covering:

  • What is strategic quality, what is the future and why is it different?
  • Engaging with other senior managers by using business language and adopting good business practice
  • Positioning tactical tools and techniques

This master class is available on the following dates:

Dates
30 March 2010 19 July 2010 1 November 2010

Who should attend?

Aimed at quality professionals who know they and their industry needs to mature to meet the challenges of the modern world beyond the 'typical' management system and audit activity.

Nurturing the organisation's strategic quality culture

An organisation’s management system is the organisation, everyone in it and everything that they do. It is not a set of documents, but a complex group of people working together to create a culture that delivers the business’s results and objectives. To improve quality we need to understand an organisation’s culture.

This one-day workshop covers:

  • What is organisational culture? Why is it critical?
  • Understanding quality culture and strategies to affect it
  • How an individual influences and affects culture
  • Why real change and improvement is so difficult at a strategic level

This master class is available on the following dates:

Dates
31 March 2010 20 July 2010  2 November 2010

Who should attend?

Aimed at qualtiy professionals who know they and their industry needs to mature to meet the challenges of the modern world beyond 'typical' management system and audit activity.

Assessing organisational competence

Vast amounts of resources are spent on auditing, but compliance is just one step. For an organisation to perform well it needs to be competent, not just compliant, and key to strategic quality is understanding the competence needed to identify where change is required.

This one-day workshop is designed to help you understand:

  • Organisational competence and where compliance auditing fits in
  • Why current auditing techniques are not effective in auditing organisational competence
  • How to audit the real-world – what people actually do, not just what they say they do or write down
  • How to deliver strategic quality audit reports that attract management attention, provide real benefits and help drive real change

Incompetent organisations deliver poor results, have risky compliance and are unsustainable, even if they tick all the traditional boxes.

This master class is available on the following dates:

Dates
1 April 2010 21 July 2010 3 November 2010

Who should attend?

Aimed at quality professionals who know they and their industry needs to mature to meet the challenges of the modern world beyond the 'typical' management system and audit activity.

Register your interest and book a place

If you want to change the value of what you do, book now to find out what you are missing! Click on the above workshop date(s) to book your place online.

For further information and to register your  interest to book a place on a Master Class workshop contact the CQI Training team on +44(0)20 7245 8505 or email training@thecqi.org.

Chartered Quality Institute

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See Also

Course booking options

There are several other ways to book this training course:

>> Email us

>> Request a call back

>> In-company quote

Or call us direct on 020 7245 8505.