| 2010/2011 Course Dates |
Sep |
Oct |
Nov |
Dec |
Jan |
Feb |
Mar |
|
| Advanced Presentation Skills |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| An Introduction to Quality Management |
16-17 |
27-28 |
25-26 |
20-21 |
26-27 |
|
28-29 |
|
| Balanced Scorecard: Measuring, Managing and Improving what Matters |
|
6 |
|
|
|
|
9 |
|
| CAPA (Corrective and Preventive Action) Systems |
|
|
|
6 |
|
|
8 |
|
| Communication Excellence in Business |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Creating a Customer Focused Organisation |
|
7-8 |
15-16 |
|
|
|
3-4 |
|
| Customer Surveys |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Developing Skills of the New Quality Manager |
2-3 |
4-5 |
29-30 |
|
|
16-17 |
|
|
| Effective Management System Frameworks and Documentation |
|
|
15-16 |
|
|
|
|
|
| Environmental Management Systems Auditor Conversion |
|
26-28 |
|
|
|
|
|
|
| Essential Customer Service Skills |
|
4-5 |
|
|
|
|
|
|
| Essential Management Skills Workshop |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Essential Sales Skills |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Evidence-Based Management: Using Data for Fact-Based Decision Making |
|
8 |
|
|
|
|
|
|
| External Auditing of Management Systems (Lead Auditor) |
|
18-22 |
|
|
|
21-25 |
|
|
|
Sep |
Oct |
Nov |
Dec |
Jan |
Feb |
Mar |
|
| Food Safety Management Systems Auditor Conversion - ISO 14001 |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Future Role of Quality Managers |
|
1 |
|
|
|
|
7 |
|
| Implementing a Business Continuity MS BS 25999 |
|
25 |
|
|
|
|
|
|
| Implementing a Laboratory MS ISO 17025 |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Implementing a Quality MS ISO 9001:2008 |
|
|
8-9 |
15-16 |
|
14-15 |
|
|
| Implementing an Environmental Management System - ISO 14001 |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Implementing an Integrated Management System |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Implementing an Occupational Health & Safety Management System - OHSAS 18001:2007 |
|
11 |
|
|
|
|
|
|
| Innovation for Quality Professionals |
|
|
|
7 |
|
|
23 |
|
| Internal Auditing of Environmental Management Systems |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Internal Auditing of Integrated Management Systems |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Internal Auditing of Quality Management Systems |
27-28 |
25-26 |
24-25 |
8-9 |
24-25 |
24-25 |
24-25 |
|
| Introduction to Corporate Social Responsibility (CSR) |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
|
Sep |
Oct |
Nov |
Dec |
Jan |
Feb |
Mar |
|
| Introduction to EFQM |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| ISO 9001:2008; Review the impact of changes over a year on |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Making Successful Presentations |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Management System Auditing |
|
11-14 |
|
|
|
|
|
|
| Managing to Avoid Human Error |
22 |
|
|
|
|
|
|
|
| Masterclass - Assessing organisational competence |
|
|
3 |
|
|
|
|
|
| Masterclass - Nurturing the organisation's strategic quality culture |
|
|
2 |
|
|
|
|
|
| Masterclass - Strategic quality |
|
|
1 |
|
|
|
|
|
| Masterclass - Strategy and Quality: A Deming Perspective |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Mentoring Skills |
20-21 |
|
|
|
|
|
|
|
|
Sep |
Oct |
Nov |
Dec |
Jan |
Feb |
Mar |
|
| Occupational Health & Safety Management Systems Auditor Conversion - OHSAS 18001 |
22-24 |
|
|
|
|
|
|
|
| Performance Improvement through Intelligent Auditing |
|
|
10-12 |
|
|
|
|
|
| Problem Solving Through Root Cause Analysis |
23-24 |
6-7 |
22-23 |
|
|
14-15 |
|
|
| Process Design and Performance Improvement |
|
|
3-4 |
22-23 |
20-21 |
|
|
|
| Quality Management Approach to Managing Sustained Success |
For further information about this course and/or to enquire about our in-company training option, contact the training team. |
|
| Quality Planning for Performance Improvement |
|
|
|
1-2 |
|
|
14-15 |
|
| Quality Tools and Techniques |
29-30 |
19-20 |
|
|
|
7-8 |
|
|
| Reducing Human Error in Healthcare |
|
|
22-23 |
|
|
|
|
|
| Risk-focused Auditing |
|
13-14 |
|
|
13-14 |
|
|
|
| Supplier Relationship Management |
|
|
18-19 |
|
|
|
16-17 |
|
| The Cost of Quality |
|
|
17 |
|
|
9 |
|
|