CQI London SE branch: How fit is your organization?

Date
29 March 2012
Duration
Full day
Venue
SCI, Belgrave Square, London
Event organiser
SERC

Event details

To tie in with the London Olympics, the theme for this 2012 seminar is “How fit is your organization”.  The aim is to provide delegates with the tools to assess and improve their organization’s 'fitness'.  Presentations will include:

  • Define your goals
  • Conduct research and benchmark the competition
  • Determine the metrics and methods to collect and organize data
  • Customer retention
  • Measure marketing effectiveness
  • Motivate employees
  • Applying the information.

View full programme and application form

For further information, please contact:

Name
Philip Tate
Email address

Chartered Quality Institute

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