Customers, suppliers, other stakeholders and markets

Internal and external markets; market analysis

Internal and external customers; purchasers, end-users and consumers; managing customer relationships; customer needs and expectations.

Internal and external suppliers; company and personal suppliers; managing supplier relationships; supplier needs and expectations.

Identifying stakeholders; managing stakeholder relationships; stakeholder needs and expectations (and conflicts).


CQI Members

Please log in to access your CQI member services, update your details and pay subscriptions. 

Grade review information >>

Member fees >>

Log in