As 2012 gets underway, the quality profession is faced with an array of opportunities for growth, despite the gloomy forecast for the economy. The phrase ‘where there’s a problem, there’s an opportunity’ seems appropriate, as this issue of QW Express demonstrates.
This month, we speak to some of the CQI’s best-known experts, for a glimpse into their vision of the future. Margaret Rooney reveals her thoughts on some unlikely openings for quality professionals, while Peter Carroll proposes a new plan for quality in academia.
Robert Gibson
Editor - QW Express
Quality updates
Looking into the quality crystal ball
QW Express quizzes Margaret Rooney, chair of the CQI's Professional Policy Board and regional assessor at NQA, on the future of the quality procession
Studying for a brighter quality tomorrow
Peter Carroll, course director MSc quality management at Birmingham City University, introduces a new proposal for improving the academic research of quality management
QW online: Lessons for the future
QW's new editorial chair, Paul Simpson, looks back at the development of the profession and asks if quality is still relevant today
Quality news
Motivation slumps as employers fail communication test
Customer contact must improve for NHS
Skills gap for aerospace and manufacturing
Quality extras
Express Interview: Stephen Coles, FCQI CQP, gives an insight into his work as a tutor of the CQI diploma
CQI blog: Ian McKay explores what manufacturing can learn from the defence industry, ahead of his speech at Southern Manufacturing on 15-16 February
Agony Aunt: Carol Long examines how to help staff adapt to new procedures
QW recruitment
A huge selection of the latest quality vacancies can be found at www.QualityJobs.org.uk, the official jobs board of the CQI
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