Read our regular features such as helpdesk, careers and resource from past Quality World issues
Issue number: October 2012
02 October 2012
Your questions answered
Books, websites and top tips
What does Thales do? We’re part of the international Thales group providing advanced technologies to four key markets: defence, aerospace, security......
Many organisations suffer from failed projects; they don’t meet the requirements and don’t deliver the benefits. Quality failures mean the project......
The problem How do you know when it is time to change your organisation’s quality management system goals?
Issue number: September 2012
30 August 2012
I work in the quality team for an electrical goods company. Convincing sales staff to contribute time and ideas to my team's projects is difficult. How can I persuade them of the value and cost savings that quality can bring?
Quality cost auditing How to 'talk money' and speak the language of senior management
The problem: How can I get the best out of the COBIT framework?
The Big Lemon operates buses and coaches on recycled waste cooking oil and has been a company member for three months
Issue number: August 2012
06 August 2012
Q: I'm handing over a project to another colleague before I leave the organisation. Do you have any tips to ensure a smooth handover?
A Short Guide to Facilitating Risk Management by Penny Pullan and Ruth Murray-Webster, Gower, paperback (July 2011) ISBN: 978-1409407300, £17.99 I......
Political organisations: how to keep your project on course and avoid internal struggles; a nautical metaphor
The problem: The local authority where I work wants to launch an initiative to improve quality. How do we decide which approach to take?
Issue number: July 2012
01 July 2012
The problem: Addressing corrective and preventative action (CAPA) can be constrained by a lack of finances. How can the gap be bridged?
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