The economic contribution of quality
This joint piece of research, commissioned by the CQI and Chartered Management Institute (CMI), and carried out by the Centre of Economics and Business Research (Cebr) looks at the contribution of quality management to the UK economy, in terms of GDP, employment and tax. It also examines the benefits of quality management to individual organisations and provides RoI estimates for both costs and revenue.
It is the first time such figures have been put on the value of quality and as such this is an important milestone, showing how far we have come and how much growth we can get out of spreading quality management throughout the entire UK economy.
The research is based on three sets of data; desk-research, in-depth interviews and short surveys with 120 UK business leaders. This data has been fed through a bespoke economic model in order to produce robust figures for the contribution of QM.
Download report: The contribution of quality management to the UK economy
Read the press release - UK economic contribution
Read the press release - sector specific contributions
The report also consists of a number of case studies, across a range of sectors, showing how quality operates on the ground in these areas. To view the sector case studies, please click on the links below: