Factsheets

The CQI's factsheets provide an introductory overview of a range of topics in the field of quality.

More detailed information can be found elsewhere in the Knowledge Hub, in particular in the Body of Quality Knowledge portal.

Continual improvement

Find out the differences between continual, continuous and breakthrough improvement

Integrated management systems

CQI factsheet outlining the principles of integrating management systems

Quality awards

Introductory factsheet on quality awards

Total quality management (TQM)

Factsheet providing an introduction to total quality management

Selecting a certification body

Factsheet on how to choose the best certification body for your organisation

Introduction to quality

Introduction and overview of quality and its importance.

Chartered Quality Institute

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