FAQs

If you are interested in becoming a Chartered Quality Institute member and would like to progress your application, the process and information is all here.
 

Frequently asked questions

How do I decide what level of membership I should apply for?

You should be able to determine which grade is suitable for you after reviewing the grade criteria.

What if my qualification is not on the list of acceptable qualifications?

If you feel that your qualification may be acceptable but is not on our list of accepted qualifications, you will need to submit a copy of your syllabus for evaluation by our Chief Assessor.

How long will my application take to process?

If you are applying for the grade of Associate (ACQI), your application will be processed within five working days.

If you are applying for the grade of Practitioner (PCQI) or Chartered membership (MCQI CQP or FCQI CQP), you will receive an acknowledgement email or letter informing you of the next assessment panel (usually every four to six weeks).

What is the Body of Quality Knowledge?

The Body of Quality Knowledge is the framework that defines the current boundaries of knowledge of the quality professional within the UK. It is set out as simple statements of knowledge that can be used and developed by user groups such as the educational establishment, training establishments, CQI membership services and those organizations that need to define guidance or competences for their quality professionals.

What is a competence?

Competence is the application of knowledge, skill and experience: the ability to perform to standards required in employment across a range of circumstances and to meet the changing demands of your profession.

Experiential route

How much evidence should I submit for the experiential route?

The CQI Body of Quality Knowledge consists of six modules which each have various elements within each module. You do not need to provide evidence for every element, but the assessors will be looking for a cross-section of knowledge and experience that indicates you are a rounded quality professional and you must address all six modules.

Your evidence does not have to be in large quantities, written (verified) statements, confirming you have done something will be sufficient, for example:

If you have implemented the quality manual for your company, instead of sending in the complete quality manual, (which could be 100 pages of computer printout and may not be attributable to yourself), a signed written statement (signed by your manager, for example) confirming that you did this over a certain period of time would be worth more to the assessors.

Examples include:

  • A current CV verified and signed by your referee
  • Your job description as confirmed by your organization
  • Business cards
  • Organization and structure charts
  • Letters and emails
  • Extracts from reports
  • Memoranda
  • Course programmes
  • Continual professional development (CPD) records
  • Certificates
  • Minutes
  • Survey questionnaires
  • Witness statements
  • References from former employers
  • Audits you have carried out

Documents submitted should be initialed by your referee.

Can I use the same evidence for more than one element?

Yes, if one piece of evidence can be used for more than one element that is excellent. Cross-referencing evidence is very important.

Continuing Professional Development (CPD)

Do I have to send my CPD forms to you?

CPD forms only need to be sent to us if we request them from you. This will happen if you are selected as part of the annual sample.

How much CPD am I required to undertake?

There is no specified minimum number of hours that you have to meet. However you should undertake sufficient CPD to maintain your professional competence and enable you to achieve your personal professional goals.

CQI Members

Please log in to access your CQI member services, update your details and pay subscriptions.

Please note: The CQI offices will be closed for the Christmas and New Year holidays from 24 December 2014 and will reopen on Friday, 2 January 2015.

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