Qualifications details

CQI qualifications are designed to support professionals in their development within quality-related roles. An overview of each qualification is below. Each qualification is made up of units. Some units appear in more than one qualification, providing learners with a clear progression between the qualifications. Please see the matrix for details on which units appear in which qualification.

Note that candidates must have completed the CQI Certificate in Quality Management Level 3 or demonstrate equivalent knowledge and skill before commencing all advanced level qualifications.

Certificate in Quality Management                                            Level 3

The Certificate in Quality Management provides those responsible for service or product quality with the foundation for formal development in their role and an introductory qualification for new and potential quality managers. The qualification provides an understanding of what quality management means in an organisational context and the component parts of the quality management process.

Potential job roles: Quality Technician, Customer Service Team Leader, Operations Team Leader, Engineering Technician.

Quick unit guide                       

Qualification and unit matrix 

Diploma in Quality Management                                                Level 5

The Diploma in Quality Management provides new and existing quality practitioners with the knowledge and skills to plan and manage an organisation's quality management function. The qualification helps develop a comprehensive understanding of the role of quality and the quality function within the whole organisation. Students who successfully complete this qualification and have the required work experience will be eligible to apply for CQI membership as Member, Chartered Quality Professional.

Potential job roles: Quality Manager, Quality Assurance Manager, Customer Service Manager, Operations Manager, Business Improvement Manager, Business Systems Manager, Senior Quality Manager, Quality Management Specialist/Consultant.

Quick unit guide 

Qualification and unit matrix

Certificate in Systems Management                                            Level 5

The Certificate provides new and existing systems managers with the skills to plan, implement and assess the effectiveness of an organisation's business management system. The qualification does this by developing the ability to embed quality principles, standards and models into a business management system, and the ability to assess the system's capacity to consistently support business and stakeholder needs. This qualification meets part of the qualification requirements to become a CQI Member, Chartered Quality Professional.

Potential job roles: Systems Manager, Business Systems Manager, Quality Manager, Compliance Manager, Quality Controller.

Quick unit guide                 

Qualification and unit matrix

Certificate in Assuring Service & Product Quality                     Level 5

The Certificate provides the knowledge and skills to implement systematic programmes that ensure product and service continually meet customer requirements. The qualification does this by developing the ability to implement appropriate assurance activities throughout the life cycle of the product/service and the range of business functions involved. This qualification meets part of the qualification requirements to become a CQI Member, Chartered Quality Professional.

Potential job roles: Quality Engineer, Quality Manager, Customer Service Manager, Operations Manager, Production Designer, Design Engineer, Quality Assurance Manager, Quality Control Engineer, Facilities Manager, Production Manager, Production Engineer.

Quick unit guide                        

Qualification and unit matrix 

Certificate in Managing Supply Chain Quality                           Level 5

The Certificate provides the skills required to ensure that suppliers consistently provide product and service quality that meets the organisation's needs. The qualification does this by developing the skills required to ensure supplier performance in terms of quality, consistency, cost and delivery. This qualification meets part of the qualification requirements to become a CQI Member, Chartered Quality Professional.

Potential job roles: Supplier Manager, Quality Manager, Supplier Quality Engineer, Buyer, Purchasing Manager.

Quick unit guide                       

Qualification and unit matrix 

Certificate in Quality Improvement for Business                      Level 5

The Certificate provides the skills required to improve an organisation's business processes in order to deliver reduced waste, increased efficiency and improved customer satisfaction. The qualification does this by developing the ability to deploy improvement tools and project approaches for continuous and breakthrough improvement. This qualification meets part of the qualification requirements to become a CQI Member, Chartered Quality Professional.

Potential job roles: Business Improvement Manager, Quality Assurance Manager, Quality Manager, Quality Engineer, Process Owner.

Quick unit guide                        

Qualification and unit matrix 

Certificate in Quality Management Systems Audit                    Level 5

The Certificate provides the auditing skills required to establish the conformance of a system to quality standards, specifications and criteria. The qualification does this by developing the ability to plan, conduct and report quality audits against quality criteria. This qualification meets part of the qualification requirements to become a CQI Member, Chartered Quality Professional.

Potential job roles: Internal Quality Auditor, Supplier Quality Auditor, Audit Manager, Supply Chain Manager.

Quick unit guide                       

Qualification and unit matrix 

Register your interest now

The new 2010 qualifications will be available from many CQI approved education centres from September 2010. You will need to register with an education centre directly. Please see here for a list of registered education centres.