Balanced Scorecard: Measuring, managing and improving what matters - September 2012

The Balanced Scorecard has become one of the most popular and powerful management tools of our times. Many of today’s leading organizations are using it to drive performance improvements. This workshop is the perfect introduction to modern best-in-class balanced scorecards (BSCs). The course is designed to give participants a practical and easy-to-follow introduction to the topic as well as step-by-step guidance and practical templates to design balanced scorecards, including strategy maps, dashboards, and meaningful key performance indicators (KPIs).

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