Problem Solving through Root Cause Analysis - April 2010
Dates
06 April 2010 (start date) - 07 April 2010 (end date)
Costs
£499 CQI members, £534 non-members (excl VAT)
Course details
This course provides an in-depth understanding of how to identify a range of potential root causes; select the most likely root cause; investigate at the point of the problem; identify potential solutions; decide on the optimum solution having assessed the risks associated with each solution; assess the risk associated with delivering the solution to customers and assess drivers for, and the resistance to, implementing the solution.
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