The Chartered Quality Institute

Education Officer

Salary up to £21,500 (depending on experience), Central London

The CQI is looking for an Education Officer to join the Education team within the rapidly expanding Operations group.

Working within the busy Education team, and alongside another Education Officer, the objective of the post is to build and manage new and existing relationships with individual students, members, education centres, examiners, and tutors. You will be expected to maintain the delivery of the existing qualifications, together with improving the efficiency of our processes and customer service.

The post-holder will be expected to administer and manage their workload and be able to work under pressure and to tight deadlines, especially around the periods of National Examinations which take place twice a year.

Another possible area of involvement is dealing with new and existing Education centres (providers of our programmes) - an exciting area of development for the Education team. The person may also be helping the CQI Membership team. The exact specifications of the job will be defined, and will be further discussed at an interview stage.

You must enjoy dealing with people, have patience and desire to go the extra mile when faced with numerous enquires, in addition to possessing excellent organisational skills, and with the ability to prioritise and stay focused under pressure.

For more information on the post please see the job specification (PDF document).

If you would like more information about the CQI and the role, please see here, or alternatively contact Katrina Kollegaeva, Education Manager, kkollegaeva@thecqi.org

To apply please forward your CV with covering letter to Jas Howard, HR Manager, jhoward@thecqi.org by 5pm 7 April 2008