The Chartered Quality Institute

What is the Diploma in Quality

The Diploma is made up of seven separate modules, two of which are electives so you complete six modules in total. You can normally study the Diploma modules in any order and in your own time: study options are evening classes, distance learning or a block release. You can even study single Diploma modules and be awarded a mini-qualification when you pass.

D1 Principles of Quality and Data Analysis

This module gives an understanding of the principles of quality, exploring the relationship of quality with the design, manufacture and use of products and services. Its aims are to:

  • provide an understanding of quality concepts
  • develop an appreciation of the need for quality and its control
  • enhance awareness of the terminology of quality
  • provide an understanding of the basic statistical methods used in quality

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D2 Quality management

This module develops students' understanding of the management principles, disciplines and techniques involved in quality within an organisation. Its aims are to:

  • enhance awareness of the disciplines of quality management
  • develop an appreciation of customers, clients and markets
  • enable you to apply quality management methods to all activities in the business or organisation
  • evaluate the human dimension of an organisation

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D3 Tools and techniques

This module provides gives an understanding of quality tools and techniques, and their importance in the design, manufacture and use of products and services. Its aims are to:

  • enhance awareness of the disciplines, tools and techniques of quality improvement
  • enable you to evaluate and recommend tools and techniques

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D4 Communication and project management

The first half of this module enhances your ability to become a more effective communicator. The second half introduces the techniques and applications of project management. Its aims are to:

  • provide a broad view of communication theory
  • develop the transferable skills of communication and presentation
  • provide an understanding of the methods used in project management
  • enable you to apply quality in project management

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D5 Quality project

This is designed to enable the exploration, analysis and evaluation of a quality related issue encountered at work. It is recommended that you complete at least three other modules from the CQI Diploma, of which one should be 'Communication and project management' before starting the project. Its aims are to

  • provide an opportunity to undertake independent work
  • enable you to utilise a range of concepts encountered during your course of study
  • develop critical awareness and analytical skills
  • enable you to demonstrate effective written communication skills

Quality Project Guidelines

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D6 Quality and environmental management (elective)

This module provides students with an understanding of the interactions of quality management systems and environmental management systems, and their application in industry. Its aims are to

  • enhance awareness of quality and environmental management and their development
  • identify the relationship between ISO 14000, EMAS and other management systems.
  • enable the application of environmental management system techniques in an industrial environment
  • enable you to report on an industrial activity with regard to environmental effects

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D7 Information technology and quality management (elective)

This module provides an understanding of the application of information technology (IT) within quality management systems. The module also develops an understanding of the principles and techniques of quality management in an IT environment. Its aims are to:

  • develop an appreciation of the application and control of IT within a quality environment
  • develop an understanding of the role of quality management in the development of IT systems and software

The full Diploma in Quality syllabus is available to purchase