The Chartered Quality Institute

Deferral policy

If something unexpected happens at the last minute and you cannot attend the examination, you can apply to defer the module on special considerations.

Deferral is granted only if all required coursework has been completed. If the grounds are accepted, there will be no additional module entry fee for the next exam sitting. The assignment mark submitted for the examination that is being deferred can be carried over.

You should contact the CQI and education centre immediately, and no later than 48 hours from the intended examination. Only in exceptional circumstances (e.g. if you are in hospital for a longer period) will you be allowed to apply later than that.

You will need to follow this up in writing within 48 hours and attach theDeferral form ED-20 (obtainable from your education centre). You will be required to provide written evidence of the reasons for the deferral.

The decision whether to accept the grounds for the deferral will be taken by the CQI and Board of Examiners after the examination week. You will be informed in writing shortly after that.

If the grounds are not accepted or you did not inform the CQI about the deferral, you will have to pay again for the examination you originally registered for, as well as for the examination re-sit. You will also have to submit a new assignment issued in the term when you sit the examination.

Deferral is granted to students whose absence is on the following grounds:

Attendance grounds: The student must have been detained elsewhere on the date of the examination, eg: in hospital, in court or detention.

Medical grounds: The student must be suffering from physical or mental symptoms that cause him or her to be unexpectedly unable to comply with examination requirements. Medical certificates should give the symptoms, but not necessarily the nature of the illness or injury. A student's permission is required for the doctor to disclose this information.

Compassionate grounds: The student must be suffering bereavement or similar distress to the extent that he or she cannot be expected to attend the examination.

Other exceptional grounds: Whilst other grounds will not normally be accepted, exceptional individual circumstances will always be considered on their merits