Financial Services Business Improvement Group
The next FSBIG event will be on Tuesday 10 October 2006 at HSBC, Canary Wharf
Programme
5.30pm | Registration (drinks on arrival) |
6.30pm | FSBIG Presentations |
8.00pm | Networking drinks and canapé reception |
This event is restricted to FSBIG members only. Membership is free and individuals should be:
- working within the financial services sector.
- currently formally engaged in business optimisation as a practitioner on a full-time basis.
- using formal business optimisation quality methods and tools
To Join FSBIG please complete the membership form
To book your place for the next FSBIG event please complete the booking form.
Booking is strictly by pre-registration only
Past Events
Tuesday 28 June was the second meeting for FSBIG and was held at HSBC in Canary Warf. The evening was another great success and we are already planning the next event to be held in September.
Speakers included Iain Stewart, Group General Manager and Head of Global Transaction Banking HSBC Bank plc and Estelle Clark, Quality Director from the Financial Ombudsman Service. Jon Theuerkauf, Head of Best Practice Global Transaction Banking, HSBC Bank plc, chairman of the group led an interactive session on the future of FSBIG.
June 28 Agenda:
5.30 | Registration and networking |
6.00 | Welcome to the Financial Services Business Improvement Group (FSBIG) |
6.05 | Six Sigma in HSBC |
6.30 | Six Sigma in complaints handling
Estelle Clark, Quality Director |
7.00 | Interactive Session: FSBIG - The Way Forward |
7.30 | Drinks and networking reception |
Download the presentations (500kb pdf document)
FSBIG Launch
The launch was of FSBIG was held at an inaugural seminar at Canary Wharf, London on 12 April 2005.
Jon Theuerkauf, Head of Best Practice, Global Transaction Banking, HSBC Bank Plc spoke about "Project Identification, Prioritisation and Selection"
Photographs of the event and speakers
Membership
To become a FSBIG member:
Please complete the application form Download Factsheet
All FSBIG meetings are pre-registered events.
Professionals who are in the finance industry will automatically become members of FSBIG with meetings being held every 2-3 months.
All those working in other sectors including consultants who have joined the group will become associates of FSBIG with meetings every 4-6 months.
Join the CQI
The Chartered Quality Institute (the CQI) is a not for profit organisation and is the leading professional body for the advancement of quality practices and business improvement in the UK. The CQI represents quality experts and business improvement professionals in all industry sectors. The CQI aims to ensure that those involved with business improvement have access to training, education and events to support and promote the use of quality techniques for the benefit of industry. Quality is everybody's business and it is people with the appropriate knowledge, skills and energies that really make the difference and effect change within their organisations.
For more information about the CQI or any of its services please contact Will Matthewman on wmatthewman@thecqi.org or telephone 020 7245 6722.
