The Small Business Standard

• Quality management
• Environmental management
• Health and safety
• Integrated management
• Process improvement
• Contact the MCR
• Customer feedback
• Become a registered consultant

Members of the of the Chartered Quality Institute Management Consultants Register have launched the UK's first quality standard, tailored specifically to SMEs - the CQI Small Business Standard.

This is an ideal route for organisations who currently lack the resources or do not wish to pursue certification but who wish to be recognised for taking the first steps to implementing a formal quality management system. The Small Business Standard makes an ideal first step on the road to ISO 9001 or the Excellence Model.

Based upon a practical approach to delivering business results, the standard provides a simple framework for self-assessment and performance improvement. It will be a valuable tool in business planning, given that the underpinning philosophy is that results depend on a correct combination of leadership, strategy, resources and processes, people and culture.

Download the Standard (pdf document - 35kB)

Business Evaluator

The Business Evaluator has been developed by the CQI's Management Consultants Register to provide a tool for small businesses that are using the CQI's small business standard. Both the standard and the evaluator are downloadable from the website free of charge.

The Business Evaluator takes the small business through the clauses of the small business standard and provides guidance on assessing the degree to which the business meets the requirements of the standard. The final result is calculated automatically and a self assessment score is provided.

Download Evaluator (zipped file)

Review and Revision

The Small Business Standard will be subject to periodic review and revision and the Management Consultant's Register would welcome your feedback and ideas on the standard via email mcr@thecqi.org. Feedback will not be responded to but will be included in the next review of the standard.