The Chartered Quality Professional

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“Quality is everyone's business”

We agree, but we believe that business and industry can only achieve a sustainable approach to quality if competent people are employed to deliver it.

Chartered Quality Professionals executing quality approaches will deliver the following benefits and values to their organisations:

• Reduce costs and improve profitability
• Improve customer satisfaction
• Support for improvement and innovation
• Identify and manage risk
• Manage corporate care and responsibility

Quality professionals are trained and competent to apply an extensive range of principles, tools and techniques. These enable organisations to manage their processes effectively and to achieve their goals with products and services that meet customer expectations and satisfy other stakeholders. Ensuring that you and your organisation have professional quality competence in these areas is the foundation to your success.

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Transfer from Member or Fellow to Chartered Member or Fellow