The Chartered Quality Institute

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Making the case for EMS

When the going gets tough, environmental management systems are more relevant than ever. Catherine Golds explains how to convince your senior managers of the business benefits of going green

With the credit crunch upon us, stock markets around the world in disarray and fears that we are on the brink of a recession, it is all too easy for senior management to decide it is time to pull in the horns, get back to basics and adopt a cautious stance to any new ideas.

In particular it is very easy to put off plans to work towards implementing an environmental management system (EMS). This appears to stem from when environmental, quality and health and safety standards were only pursued and implemented by large, financially robust customers, often for the public relations benefits. Smaller companies perceived them as an unrealistic drain on their limited resources and as a result it was only the large companies which first went for these standards.

Now, however, with large companies such as Marks & Spencer trumpeting new environmental plans, going green is definitely becoming much more high profile. But how can you convince your senior management team of the importance of implementing an EMS, whether you work to BS 8555, ISO 14001 or EMAS?

EMS standards

BS 8555

This British Standard provides guidance for implementing an EMS in phases. It is often used as a means of working towards ISO 14001 or EMAS.
www.bsi-uk.com/Environment/BS_8555

Acorn scheme

BS 8555 is for guidance and not a certifiable standard.To gain independent recognition of your company's efforts to follow BS 8555, you can use the Institute of Environmental Management and Assessment's (IEMA) Acorn Scheme.
www.iema.net/acorn

ISO 14001

ISO 14001 is the international standard for EMS.
www.iso.org

EMAS

The Eco-Management and Audit Scheme (EMAS) is a voluntary scheme. It provides independent recognition for businesses to prove they have identified and work with all relevant environmental legislation and have systems in place to do so on an on-going basis.
Systems must also meet the ISO 14001 standard. It is possible to gain and maintain both ISO 14001 and EMAS certification concurrently.
http://ec.europa.eu/environment/emas

Business benefits

'What are often ignored, although they are very relevant, are the sound financial reasons for adopting an EMS'

What are often ignored, although they are very relevant, are the sound financial reasons for adopting an EMS. These are the key aspects that quality professionals need to highlight when striving for senior management buy-in.

It is particularly the case with an EMS, that financial savings can be seen very clearly. If you cut consumption of energy and water, use fewer raw materials and reduce waste, you will cut your costs and ultimately improve your bottom line, quite apart from reducing your carbon footprint.

A graphic illustration of the benefits of achieving ISO 14001 was given recently by Dowty Aerospace in the US. Jack Rockstad, North American environmental coordinator for Dowty, found that in addition to reduced costs of both raw materials and waste, recycling programmes actually generated income for the company.

He has also found that in his experience it's cheaper to prevent pollution and spillage than to clean up afterwards, even before taking into account its possible damage to a company's reputation.

He says: 'In Dowty's experience, a competitive advantage results from reduced costs and improved productivity; staff and customers are impressed by the company's greater awareness of its impact on the environment and this helps open the door for new business.'

Overall, Dowty Aerospace in North America believes it saved US$100,000 in the first year alone by reducing energy costs. In addition, it cut waste sent to landfill by 50 per cent, waste liquids by 40 per cent and water consumption by 25 per cent.

Another potential financial benefit can come from reduced insurance premiums. Insurance companies are fully aware of the risk to their policies from poor environmental performance of insured companies. Organisations with a sound EMS in place are able to demonstrate that they pose less risk to the insurance company and can act as a tool for negotiating lower premiums. Some insurance companies now require the environmental audit of a company prior to agreeing cover.

With investors increasingly focusing on green and ethical portfolios, organisations might also wish to consider their ability to attract the widest scope of investment and an EMS can help to demonstrate a sound environmental performance. Simply marketing the products and services your business can offer can be helped by proven environmental performance. A wider market will be on offer if good environmental performance can be established.

Going green

Organisations can take simple steps to start to manage their environmental impact by calculating their own carbon footprint or emissions and then starting to make changes that make a real difference. This is a step-by-step process that organisations of all sizes can implement to take control of their carbon footprint:

1. Calculate your carbon footprint

There are a number of different carbon calculators available for businesses to calculate their carbon footprint. A carbon footprint is made up of the direct or primary footprint and the indirect or secondary footprint. The primary footprint is a measure of direct emissions of carbon dioxide from the burning of fossil fuels including domestic energy consumption and transportation. The secondary footprint is a measure of the indirect carbon dioxide emissions from the whole life cycle of products we use, those associated with their manufacture and eventual breakdown.

2. Develop a phased plan for managing your carbon emissions

It is almost impossible for a business to understand and manage its carbon emissions without a detailed plan. Such plans can go on to become part of an EMS. Smart companies draw up a phased plan as part of a more formal EMS, to implement the steps needed to reduce their carbon emissions and even become 100 per cent carbon-neutral.

3. Reduce your carbon footprint

Identify where carbon emissions can be avoided and then reduced. This can be best done through an energy audit. After careful analysis, recommendations for increased energy efficiency can be made and implemented.

4. Engagement of employees through awareness and initiative

Leadership at a managerial level is important to inspire employees to improve the organisation and their own environmental performance. Issues such as fighting global warming can be a powerful motivator for employees, increasing their productivity, building loyalty and inspiring them to assist in innovation. The cooperation from employees involved in managing and reducing greenhouse gas emissions can also increase teamwork across business units within an organisation.

5. Offset those carbon emissions that cannot be reduced

Once you have established your carbon footprint and you cannot avoid or reduce certain aspects, purchase carbon offsets from emission reduction projects.

6. Review your strategy annually

This will include finding further ways to reduce your emissions. Also, if you started with just one emission source (eg air travel) or with direct carbon footprints, you may choose to broaden your approach and look at the other emissions you generate.

Bonus benefits

'Having an EMS in place will improve stake holder relationships as staff, customers, neighbours, potential customers and others become aware that the company takes its environmental responsibilities seriously’

There are other, less obvious, benefits which also accrue. Just having an EMS in place will allow staff to become more aware of the opportunities for savings in other areas. It will also improve stakeholder relationships as staff, customers, neighbours, potential customers and others become aware that the company takes its environmental responsibilities seriously and this will provide more opportunities to win new business.

The range and diversity of customer needs and expectations are constantly growing with many customers' increasing preference for use of suppliers and subcontractors who can demonstrate that they act responsibly where the environment is concerned. No customer would want to risk a tarnished reputation or even non-compliance to legislation from the poor environmental performance of their suppliers and sub-contractors.

The scope of environmental legislation and the scale of potential retribution for non-compliance is also ever increasing. An EMS that ensures recognition of legal requirements and compliance will help to avoid hefty fines and possible imprisonment in addition to avoiding any damaging media coverage.

In fact, actively demonstrating a responsible environmental attitude via installation and maintenance of an EMS can dramatically improve the image of the corporation. Perhaps even more important to stress to senior managers is the risk of adverse publicity about the organisation's environmental performance if steps are not taken to manage environmental impact.

The path towards ISO 14001 certification can be a lengthy one, but there are many initial steps that can be taken towards improving the environmental impact of your company (see box). Smaller organisations concerned about the commitment of time and the cost of implementing an EMS also have another option. BS 8555 is an incremental, six-step approach to ISO 14001.

Merseyside Fire and Rescue Service has taken this route. Their two key objectives were to reduce and streamline waste and to reduce consumption of energy and other utilities.

Mike Hall, the Fire and Rescue service's environmental coordinator, says: 'We made real progress by taking this route and once we had achieved level five of BS 8555 we had the confidence to go on to work towards ISO 14001.' Savings made by the service included:

  • £30,000 in domestic water consumption over three years through leak reduction and water minimisation schemes
  • investment in a new small fires unit equipped with a compressed air foam system which uses 80 per cent less water
  • £5,000 a year saved by putting waste collection out to tender

So in companies big and small, the message for senior managers everywhere is that an EMS is not just an extra to be bolted on when a company has the time and money to spend on putting one in place.They are increasingly becoming an essential part of the efficient management of any organisation, whatever its size. An EMS will contribute to the bottom line from day one and bring other benefits including improving relationships with staff, customers and neighbours, as well as opening the door to new business opportunities

Biography

Catherine Golds is head of NQA. She has held positions at the Ministry of Defence and the Environment Agency and regularly speaks and writes on quality, environmental and health and safety issues.Visit www.nqa.com

Useful links

Act on CO2 http://actonco2.direct.gov.uk

Business Link www.businesslink.gov.uk

Carbon Trust www.carbontrust.co.uk

Environment Agency www.environment-agency.gov.uk