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May 2008

Features

Peak performance
Faith Johnson outlines the pioneering scheme behind the Peak District Environmental Quality Mark which conserves one of Britain's most beautiful national parks. Read Peak performance online

Green printing
With the need to recycle uppermost in our minds, Helen Stokes persuades us to first consider the environmental implications of creating printed goods

Making the case for EMS
Although the credit crunch is straining company finances, Catherine Golds explains why it is still essential to invest in an environmental management system. Read Making the case of EMS online

Into the third dimension
Surrounded by a mountain of books and literature on the subject, Ron Basu boldly attempts to seek out the most successful definitions and dimensions of quality

Establishing trust
Helen Stokes finds out what it is about the proposed new European regulation for accreditation that's made everyone sit up and take note. Read Establishing trust online (CQI members only)

Extras

Helpdesk - How to deliver excellent customer service
Soapbox - business excellence deconstructed by Rose Viggiani
Lifelines - an insight into the world of overtly vegan TV channel owner Karind Ridgers
Tools of the trade - David Straker outlines MOST analysis
Backchat - Dan Green explores the history of environmentalism