Quality systems in the small or medium sized enterprise (SME)
A guide to the adoption of the ISO 9001:2000 standard
This workbook has been written for Small or Medium Sized Enterprises (SMEs) who are either considering seeking initial registration to ISO 9001:2000 or who are already registered to, or are familiar with, the ISO 9000:1994 series of standards and intend to update to ISO 9001:2000. SMEs are generally described as those that employ less than 250 staff and have a turnover of less than £25M.
It has been prepared by a small working group comprising representatives of the Chartered Quality Institute, (CQI), Federation of Small Businesses, (FSB), and the Association of British Certification Bodies, (ABCB), under the chairmanship of ABCB.
The workbook is for public information and may be downloaded from the websites of the working group members. It does not replace the ISO 9000:2000 series and should be read in conjunction with the standards.
Comments may be made to:
Secretary, SME Workbook Working Group
C/o ABCB
Sira
South Hill
Chislehurst
Kent BR7 5EH
Tel: 020 8295 1128
Fax: 020 8467 8091
e-mail: tinman@abcb.demon.co.uk
website: www.abcb.demon.co.uk
The document is in eight parts:
- Foreword
- Part 1 - The Introduction of ISO 9001:2000
- Part 2 - Overview of the Standard
- Part 3 - Structure and Content of the Standard
- Part 4 - Scope Description and Application
- Part 5 - Implementing the Quality Management System
- Part 6 - Selection of a Certification Body
- Appendix 1 - Useful Addresses
You can also download a PDF file containing the complete document.
You will need Adobe Acrobat Reader to read this document, which you can obtain, free of charge, from the Adobe website, accessed by clicking on the icon below:
© This document is copyright ABCB/CQI/FSB. It may be freely distributed provided that it is not altered in any way, and this notice appears on all pages.