Quality tools and techniques
- Why choose CQI?
- Our trainers and clients
- Public courses
- In-company training
- Certificate of training
- Advisory service
- Six sigma
- Bookings
- Contact us
Attending this course, Process design & performance improvement and Statistical sampling & process control will provide you with many of the ideas that make up Six Sigma
This course provides an overview of the quality tools available and a number of these tools have been selected by the CQI for a detailed review and use during the event. The tools have been selected for their practical applicability and simplicity and each tool is presented in its most basic application. This is for ease of understanding and some guidance is given to delegates on how the tools may be used in a more detailed and sophisticated way.
Course content
- defining an organisation's purpose and developing objectives (includes SWOT and PEST analysis and Hoshin)
- the value of organisational culture and the role of competencies
- management team time analysis
- customer care and quality function deployment
- value analysis
- the 7 original tools
- the 7 new tools
- Decision Tree
- The Japanese Practice of 5 S
Who should attend
Managers, process owners, quality professionals and consultants, looking to refresh their skills in the selected quality tools and techniques
Course style
- practical skills development exercises - case studies
- interactive discussion and participation throughout the course
- group work activities
Pre Course Requirements
No specific knowledge or skills are required.
Venue
All courses are run at our headquarters near Hyde Park Corner in London. See Inside the CQI for more information about the venue.
Book now
It can be used to support your application for CQI corporate membership using the experiential route. Apply the acquired skills and the knowledge in your workplace and use the outcomes as evidence of competence.