Cost of quality - methods and benefits
What are quality related costs and how do you manage the costs within an organisation? Find out on this one day interactive workshop, which explains the role of quality cost management in an organisation and offers insights into the quality cost model and how to implement it. The workshop includes useful advice on how to develop a system to track costs, create an action plan and understand tools to support managing the quality costs in an organisation.
Course content
- Understand the quality cost model
- Recognise where the quality cost model fits into quality management systems
- Be aware of the extensive types of quality costs
- Realise the benefits of implementing a cost of quality system
- Evaluate tools that could help your organisation
- Create an action plan to support tracking and monitoring
Who should attend?
This workshop is suitable for any one who requires and in depth understanding of how to monitor and measure quality related costs. It is also well suited to cross functional teams with all relevant disciplines represented ie engineering, manufacturing, finance, quality, purchasing and sales and marketing.
Course style
- practical and informal
- highly participative
- debate and question topics
Pre course requirements
Introduction to quality management
Venue
The CQI, Hyde Park Corner, London. See Inside the CQI for more information about the venue.
It can be used to support your application for CQI corporate membership using the experiential route. Apply the acquired skills and the knowledge in your workplace and use the outcomes as evidence of competence.