Manufacturing and engineering
- Corporate social responsibility
- Cost of quality - methods and benefits
- Creating a customer focused culture
- Implementing ISO 17025:2005 quality management system
- Implementing ISO 9001:2000
- IMS internal auditing and self-assessment
- Information Security Management Systems Introduction course
- Internal QMS auditor
- QMS (ISO 9000:2000 series) auditor/lead auditor
- The new quality professional (an introduction to quality management)
- Occupational health & safety management systems auditor/lead auditor
- Performance improvement through intelligent auditing
- Process design and performance improvement
- Quality tools and techniques
- Root cause analysis
- Statistical sampling and process control
- The CQI/PMI six sigma programme