Quality and management systems
Integrated management systems overview
This course delivers a basic understanding of how the integration of quality, environment and health and safety systems can take place. It will look at the benefits of integration and help delegates decide if integrated management systems would help them within their own organisation. Read more details and book
The new quality professional (an introduction to quality management)
Quality management - what it is, how to manage it and make a success within the organisation. This interactive and thought provoking course introduces the new quality manager or professional to the two principal quality systems, well known quality tools and techniques. Read more details and book
Implementing ISO 9001:2000
The course offers an introduction to the structure of ISO 9000:2000 and in particular the requirements of ISO 9001:2000. It also offers practical advice on how to implement a process-based quality management system and achieve ISO 9001:2000 certification. Read more details and book
Implementing ISO 17025:2005 quality management system
This course is designed for the effective implementation of a quality management system as per the requirements of ISO 17025:2005. It will apply to organisations whose business is either solely engaged in providing testing and calibration services, or to business units engaged in providing the same services but forming part of a larger organisation. Read more details and book
Internal QMS auditor
This course provides participants with the necessary knowledge and skills to carry out internal audits of their organisation's quality management system (QMS), to the ISO 9001:2000 standard. It that the internal audit process is a value adding activity, which not only evaluates the performance and effectiveness of the QMS, but also identifies where improvements can be made. Read more details and book
Other related courses:
- Business continuity management systems (BCMS) appreciation and introduction
- Cost of quality - methods and benefits
- Creating a customer focused culture
- Developing the skills of new quality managers
- Future role of quality managers
- IMS internal auditing and self-assessment
- Measuring customer satisfaction
- Mentoring skills
- The new quality professional (an introduction to quality management)
- Performance improvement through intelligent auditing
- Process design and performance improvement
- Quality tools and techniques
- Root cause analysis
- Statistical sampling and process control
- The CQI/PMI six sigma programme
- Supplier relationship management
